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  4. Setup Office 365 email on Android
  1. Home
  2. Guides
  3. Office 365
  4. Setup Office 365 email on Android

Setup Office 365 email on Android

Configure Office 365 on Android or Samsung phones.

Gmail App

Update your Gmail app to the latest version:

  • Open the Google Play Store app on your phone.

  • Type “Gmail” into the search bar and then select Update.

    Note: If the update option is not available, you’re already on the latest version.

After the update is installed, tap the Gmail app icon to open it.

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Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Office 365.

Important: Do NOT choose “Outlook, Hotmail, and Live” unless you want to sync email only.

Choose Exchange

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Enter your full email address and tap Next.

Enter your password and tap Next.

Note: Ask your IT admin or email provider for server settings if you’re asked to add them. Then set up your account manually.

Add your email address Enter password

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Follow any prompts you may get, including security permissions. You may also be asked to set your sync settings and a display name.

If you use Office 365 for business, you may also be asked to give additional security control. In this case, choose Activate.

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Go to your inbox. If you see an email that says “Action Required to Sync,” open it and tap Use another Mail app instead.

If you don’t see this message and your emails are syncing, skip this step.

Click the link to enable sync

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Pull down the Android notification bar by swiping down from the top of your screen.

If you see a notification that reads “Unable to sync calendar and contacts,” tap it. Then tap Allow to give access and you’re done!

Note: If you don’t see a sync error notification, you’re good to go!

Open the notification bar

Samsung Email App

Open the Samsung Email app and tap Add Account if it’s your first time.

Or, go to Settings in the app > Add account.

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Enter your email address and password. Tap Sign in.

Note: If the email app detects your provider, you may be redirected to a different sign in screen.

Email address and password

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Tap Yes to sync your calendar and contacts with your email account.

Tap Yes to accept permissions

Syncing email, calendar, contacts, and tasks may take a few minutes.

If you’ve turned on two-step verification, you’ll verify your identity with your chosen method.

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If you see an email that says “Action Required to Sync,” open it and tap Use another Mail app instead. If you don’t see this message, skip this step.

Open the email that says "Action required" Click the link to enable sync

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You are now ready to use your email account!

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Updated on May 5, 2021

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